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Conduct Sales and Support Services
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Marketing and Sales
Conduct Sales and Support Services
Assessments
Formative Assessment - Conduct sales and support services
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Formative Assessment - Conduct sales and support services
Formative Assessment - Conduct sales and support services.pdf
21 September 2023, 11:57 AM
◄ 259886 Learner Guide
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SAQA Outline - 259886
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Student Orientation Guide
Selling techniques
Early buying signals
Formalise commitments to purchases
Influencing tactics to sway a negotiation towards your aim
How to handle / deal with customer objections and concerns
What exactly is a ‘buying signal’ in sales?
List of critical company buying signals
Digital buying signals
Preparing quotations
Closing the deal and securing customer commitment
The four other closes that can be used to seal a sales deal.
Stages of negotiation
What is a Negotiated Agreement?
Distributive Bargaining Strategies
Ways To Handle Customer Objections
Close the deal and obtain customer commitment
259886 Learner Guide
259886 Summative Assessment
259886 Summative Assessment ►
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