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12 Courses

Customer Complaints
Marketing and Sales
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Marketing and Sales

Customer Complaints

US Title: Handle a range of customer complaints  

US: ID: 252210

NQF Level: 4

Credits: 4


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  • Perform sales and operations planning
    Marketing and Sales
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    Teacher: Thando MofoloTeacher: Melanie Schutte

    Perform sales and operations planning

    US Title: Perform sales and operations planning  

    US: ID: 377400

    NQF Level: 4

    Credits: 5


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  • Conduct Sales and Support Services
    Marketing and Sales
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    Teacher: Thando MofoloTeacher: Melanie Schutte

    Conduct Sales and Support Services

    US Title: Conduct sales and support services  

    US: ID: 259886

    NQF Level: 4

    Credits: 16


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  • Customer Relations NQF 5
    Marketing and Sales
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    Marketing and Sales

    Customer Relations NQF 5

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  • Sales and Account Management
    Marketing and Sales
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    Telemarketing Using the Telephone as a Sales Tool
    Marketing and Sales
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    Prospecting for Leads Like a Professional
    Marketing and Sales
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    Managing Customer Service
    Marketing and Sales
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    Marketing and Sales

    Managing Customer Service

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  • Dynamite Sales Presentations
    Marketing and Sales
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    Marketing and Sales

    Dynamite Sales Presentations

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  • CRM - Introduction to Customer Relationship Management
    Marketing and Sales
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    Nailing the Sale
    Marketing and Sales
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    Marketing and Sales

    Nailing the Sale

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  • Customer Care
    Marketing and Sales
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    Teacher: Thando Mofolo

    Customer Care

    US Title: Care for Customers  

    US: ID: 8600

    NQF Level: 4

    Credits: 3


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