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Future Performance Training
Forum: PM Case Study 13 -Communication Failures
In most organizations, project management is viewed as multiple-boss reporting. It is possible for the employees to report to one line manager and several project managers at the same time. This multiple boss reporting problem can greatly influence the way that the project manager negotiates for resources. Project man- agers must understand the skill level needed to perform the work, whether the resource would be needed on a part-time or full-time basis, and the duration of the effort for this worker.
Some people argue that today’s project managers no longer have command of technology but possess more of an understanding of technology. If this is, in fact, the case, then the project managers might be better off negotiating for deliverables than for people. The argument is whether a project manager should manage people or manage deliverables.
Instruction:Read through the case study provided and answer the questions in this forum. You will be graded on by the assessor and your peers on this case study.