Course Description
This course is intended to define the
competencies of those who work with learners after training/facilitation, and
possibly assessment, has happened. This course is intended to deal with that
kind of training/facilitation that moves a person from a relatively generic
skill in their area of learning, to direct application within a particular
context or work environment.
This course is intended for a range of
people, including managers, supervisors, mentors, operators who may not be ETD
specialists, but who know the job/application, and are able to help people move
from a generic skill to a particular application within the workplace.
This course is not meant to be just
about inducting a person into their job, rather, it is about actual mentoring, coaching and training in
the particular application after a person has already developed the core skills
involved.
Course Outcomes
- Understand how
coaching and mentoring can be used to develop your team
- Develop the
coaching and mentorship skills that help improve individual performance
- Understand the
difference between mentorship and coaching
- Demonstrate the
behaviours and practices of an effective coach and mentor
- Recognize
employees’ strengths and give them the feedback they need to succeed
- Identify employee problems and ways you can
help to correct them
- Orientating a learner into the application of their skills within a
workplace context.
- Guiding learners towards competent
application of their skills within a workplace context.
- Assessing learner performance in the
workplace context.
- Reviewing facilitation processes in the workplace context.
Entry Requirements
- Communication at NQF Level 3.
Future Performance Training