Accredited Further Education and Training Certificate

Generic Management:
General Management


Qual ID: 57712


1 Year

Credits 150


Blended Learning


Portfolio of Evidence
Final Summative

This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

The scope of management covers four domains: leadership, self-management, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning programmes to be contextualised for specific sectors and industries. Provides opportunities for people to transfer between various specialisations within management. This will therefore enable management competencies to be strengthened, and enable managers to better manage systems, processes, resources, self, teams and individuals in various occupations. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing world of work. Ultimately, this qualification is aimed at improving the productivity and efficiency of managers within all occupations in South Africa.

  • Junior Managers
  • Team Leaders
  • Supervisors 
  • Foremen
  • Section Heads

Courses linked to the Qualification

Course 1

Leadership Skills

This course will allow you to apply leadership concepts in a work context. Further, learn how to become a responsible and effective team leader.

Leadership Skills

3 lessons -280 hours
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Course 2

Principles of Business

This course will allow you to understand the organisational structure and how business works. This course will allow you to gain an understanding of the Primary labour legislation that impacts on a business unit.

Principles of Business

4 lessons - 230 hours
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Course 3

Supervisory Skills

This course will allow you to understand and apply the various skills required to be an effective supervisor as well as manage team administration.

Supervisory Skills

5 lessons - 310 hours
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Course 4

Customer Care

This course will allow you to understand monitor and manage customer service as well as the level of service provided to customers.

Customer Care

3 lessons - 150 hours
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Course 5

Communication Literacy

This course will allow you to understand and apply communication in the form of listening, interpreting, writing, speaking and presenting.

Communication Literacy

4 lessons -400 hours
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Course 6

Mathematical Literacy

This course will allow you to understand and apply mathematical literacy in everyday life and in business.

Mathematical Literacy

4 lessons - 220 hours
View Course