Course Overview

This course will allow you to manage the reception area effectively as well manage your visitors professionally and effectively.

Course Outcomes

After you have completed this course you will be able to:

  • Overseeing the reception of visitors
  • Ensuring that visitors are consulted according to organisational requirements
  • Monitoring visitors` satisfaction
  • Manage the receiving and distributing deliveries effectively
  • Manage oneself as a professional

Unit Standard: 13930

Unit Standard Title: Monitor and control the receiving and satisfaction of visitors

NQF Level: 3

Credits: 4