Module Purpose

Module Outcomes

• Identify rights and obligations in terms of statutes, contracts, and agreements. 
• Ensure compliance with statutory and other conditions of employment. 
• Provide advice on the application of substantive conditions. 
• Demonstrate an understanding of the concepts and principles relating to business ethics 
• Exercise professional judgment with regard to practical situations. 
• Use ethical procedures in a professional environment. 
• Interpret and respond to accessibly written communications in the workplace. 
• Produce and respond to accessible oral communication in the workplace. 

Course Purpose

On successful completion of the course, people will be able to prepare tax computations and returns for business. The candidate will be able to submit tax returns, provisional tax returns and Secondary Tax on Companies (STC) returns, as well as provide advice to the client. 

Course Outcomes

• Demonstrate an understanding of gross pay
• Determine basic entitlements
• Determine fringe benefits values
• Input additional pay and allowances 
• Understand and process source redundancy documents
• Calculate redundancy pay
• Communicate, and disperse redundancy documents 
• Calculate taxable income from trade and complete business sections of tax returns. 
• Prepare computations of capital allowances and recoupments. 
• Calculate and account for provisional tax payments. 
• Adjust income or losses of companies to taxable income and complete company tax returns. 
• Calculate and account for STC (Secondary Tax on Companies). 

Module Purpose

This course is intended for persons who support, or seek to support, human resources management processes within an organisation. Persons credited with this unit standard are able to organise the collation, storage, and retrieval of information required for human resources management in an organisation, and advise and inform the organisation by providing information required for human resources management. 

Module Outcomes

• Identify and record deductions
• Perform basic tax calculations
• Calculate and verify net pay
• Ascertain and reconcile aggregate payroll totals
• Generate and distribute pay slips.
• Organise the collation of information required for human resources management. 
• Organise, control, and monitor the storing, recording, maintenance, and retrieval of collated info 
• Advise and inform the organisation by providing human resource information for the use of others. 

Module Purpose

Module Outcomes

• Identifying "touch points" of customers.
• Determining solutions in areas of customer service.
• Actioning changes or improving areas of customer service. 
• Analyzing own behaviour in managing interactions with people in different situations.
• Interpreting the fundamentals of sustainable client relationships for a specific work environment.
• Analyzing the inter-relationship between two parties in an interaction.
• Applying a selected behaviour model to a specific work situation. 
• Listening to and interpreting customer needs
• Describing action plans
• Implementing action plan to meet customers' needs
• Tracking and measuring the action plan to its completion 

Module Purpose

Module Outcomes

• Gather, organize, record and manage information.
• Engage in active communication techniques.
• Apply organizational policies and practices. 
• Understand the work environment
• Gather and use information relevant to managing individual and team performance
• Apply basic negotiation, interviewing, and interpersonal skills. 

Module Purpose

On successful completion of the course, a person will be able to recognize, measure, classify, and record accounting and non-financial data. People will be able to use information technology as an essential tool when undertaking accounting activities. This involves the ability to obtain information from a computerized management information system, produce spreadsheets for the analysis of numerical information, and contribute to the quality of the aforesaid management information system within an accounting environment. 

Module Outcomes

• Recognize financial and non-financial data.
• Classify financial and non-financial data. 
• Measure and record financial and non-financial data. 
• Obtain information from a computerized management information system. 
• Produce spreadsheets for the analysis of numerical information. 
• Contribute to the quality of the management information system. 

Module Purpose

On successful completion of the course, people will be able to prepare tax computations and returns for the business. The candidate will be able to submit tax returns, provisional tax returns, and Secondary Tax on Companies (STC) returns, as well as provide advice to the client. 

Module Outcomes

• Demonstrate an understanding of gross pay
• Determine basic entitlements
• Determine fringe benefits values
• Input additional pay and allowances 
• Understand and process source redundancy documents
• Calculate redundancy pay
• Communicate, and disperse redundancy documents 
• Calculate taxable income from trade and complete business sections of tax returns. 
• Prepare computations of capital allowances and recoupments. 
• Calculate and account for provisional tax payments. 
• Adjust income or losses of companies to taxable income and complete company tax returns. 
• Calculate and account for STC (Secondary Tax on Companies). 

Module Purpose

Learners accessing this course will be involved in project management teams or involved in building small project management teams. These projects may be technical projects, business projects or developmental projects and will cut across a range of economic sectors. These projects may be technical projects, business projects or developmental projects and will cut across a range of economic sectors. This course will also add value to learners who are running their own businesses and recognize that project management forms an integral component of any business. 

Module Outcomes

• Identifying and coordinating stakeholders, their roles, needs, and expectations.

• Describing and explaining a range of project schedule control processes and techniques.

• Monitoring and evaluating actual project work versus plan (baseline).

• Recording and communicating schedule changes. 

• Identifying, explaining, and describing the purpose and process of scheduling.

• Defining and gathering project activities from technical experts and within areas of technical expertise.

• Sequencing activities and estimated duration.

• Developing a project schedule. 

• Discussing and explaining the nature of the project.

• Identifying processes and sub-processes and selecting sub-processes.

• Coordinating the project processes and sub-processes over the various life cycle phases.