Qualification Orientation

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• SAQA Outline URL
• Business Practice Definitions and Terms Glossary
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Module 1 - Communication Skills

• Chapter 1 - Learning Strategies

  Course Outcomes

  1. Use language for learning.
  2. Take responsibility for own learning and make choices about learning.
  3. Identify different kinds of learning strategies and use what is appropriate to the task.
  4. Identity, access and use information.
  5. Use resources effectively to supplement learning.

  
  

• Basic Principles of Effective Communication - Part 1 Video Page
• Basic Principles of Effective Communication- Part 2 Video Page
• Effective Learning Strategies Video Page
• Language Learning Strategies Video Page
• Chapter 2 - Writing Skills

  Course Outcomes
  1. Learners will be able to produce texts appropriate to purpose, audience, and context.
  2. Use grammatical structures to organise texts.
  3. Use writing/signing conventions to organise texts.
  4. Plan, draft, and edit your own writing/signing.

  
  

• Parts of Speech Video Page
• Simple Sentence Construction Video Page
• The Prepositions ON, AT, IN, BY Video Page
• Types of Sentences Videos Page
• Simple, Compound, Complex Sentences Video Page
• How to Write an Effective Essay: The Introduction Video Page
• Writing Skills: The Paragraph Video Page
• Chapter 3 - Reading Skills

  Course Outcomes

  1. Use reading/viewing strategies appropriately and effectively.
  2. Identify the purpose, audience, and context of texts.
  3. Engage with meaning and organisation in texts.
  4. Show a critical awareness of language usage in texts.
  5. Identify and respond to aesthetic, emotive, cultural, and social aspects of texts.
  6. Understand the use of conventions and structures in texts.

  
  

• Skimming and Scanning Video Page
• Chapter 4 - Speaking Skills

  Course Outcomes

  1. Use speaking/signing and listening strategies.
  2. Identify the purpose, audience, and context of the communication.
  3. Use strategies to engage with meaning and organisation in communication.
  4. Show a critical awareness of language use in oral/signed texts.
  5. Use and respond to aesthetic, emotive, cultural, and social aspects of oral/signed texts.
  6. Use and respond to conventions and structures in communication.

  
  

• Presentations in English Video Page
• How to Use Professional Business English in Communication Video Page
• Active Listening Skills Video Page
• Tests and Assignments
  

Module 2 - Mathematical Literacy

• Mathematical Literacy LG File
• Chapter 1 - Working with Numbers

  Course Outcomes

  1. Recognise, order, describe and compare numbers
  2. Perform calculations to solve realistic and abstract problems
  3. Use different techniques and strategies to calculate efficiently and accurately
  4. Solve problems in contexts (social, economic, environmental, human rights)
  5. Describe and illustrate the development of number systems in different cultures e.g. Babylonian (base 60) or Mayan (base 20)
  

  
  
  

• Working with Numbers Slide File
• Babylonian Base 60 Math Page
• The Maya Base-20 Number System Page
• The Mayan Number System: Writing Mayan Number in Base 10 Page
• Properties of Number Systems Page
• What are Rational Numbers? Page
• Simplifying Fractions Page
• Converting Between Fractions, Decimals, and Percentages Page
• What Are Percentages? Page
• Adding and Subtracting Fractions Page
• Chapter 2 - Mathematical Patterns, Functions, and Algebra

  Course Outcomes

  1. Describe and interpret the environment geometrically
  2. Use scales to interpret maps and to draw simple maps to scale
  3. Draw different views of objects in real-life situations
  4. Solve measurement problems in the contexts of perimeter, areas, and volumes by the selection and use of appropriate formula

  
  

  
  

• Algebra Basics: What Is Algebra? Page
• Algebra Basics: Solving Basic Equations Part 1 Page
• Algebra Basics: Solving Basic Equations Part 2 Page
• Chapter 3 - Objects in Terms of Shape, Space, and Measurement

  Course Outcomes

  1. Describe and interpret the environment geometrically
  2. Use scales to interpret maps and to draw simple maps to scale
  3. Draw different views of objects in real-life situations
  4. Solve measurement problems in the contexts of perimeter, areas, and volumes by the selection and use of appropriate formula

  
  

• Angles & Degrees Page
• Chapter 4 - Process, Analyse, and Communicate Numerical Data

  Course Outcomes

  1. Process and check numerical data.
  2. Classify, Order and Display organised numerical data.
  3. Extract, interpret and evaluate numerical data from various formats of displays.

• Chapter 5 - Basic Accounting

  Course Outcomes

  1. Explain the cycle of recording transactions and relevant terminology.
  2. Explain and demonstrate an understanding of source documents.
  3. Explain the purpose of each subsidiary journal.
  4. Prepare subsidiary journals.
  5. Post subsidiary journals to the general ledger.
  6. Prepare the final statements.

• Tests and Assignments
  

Module 3- Life Orientation Skills

• Course Book

• Life Orientation Learner Guide File
• Chapter 1 - Good Health and Grooming Habits

  Course Outcomes

  1. Deal with common health conditions to help prevent the spread of illness.
  2. Practice good hygiene habits.
  3. Practice good grooming and dress habits.

• Personal Health Hygiene and Grooming Video Page
• Personal Hygiene Summary File
• Chapter 2 - Personal Values and Ethics

  Course Outcomes

  1. Reflect upon a value system.
  2. Explore the need for ethics in the workplace.
  3. Respect the values of others in the workplace.
  4. Identify areas where value conflicts could occur in a specific context.

  
  

• Values and Ethics Defined Video Page
• Professionalism in the Workplace Video Page
• Work Ethics for Work Seekers Summary File
• Chapter 3 - Plan and Manage Time

  Course Outcomes

  1. Set realistic goals for tasks and activities
  2. Prioritise tasks and activities in order to plan time
  3. Draw up a plan/schedule to organise tasks and activities
  4. Carry out tasks and activities as planned

  
  

  
  

• How to Manage Your Time Better Video Page
• Effective Time Management Tips Video Page
• Time Management Quick Reference Sheet File
• Chapter 4 - Fundamental Planning 

  Course Outcomes

  1. Define the objectives of the plan.
  2. Gather information.
  3. Determine the parameters that impact the objectives to ensure a successful plan.
  4. Determine and implement a strategy.

  
  

• Project Management 101 Video Page
• Chapter 5 - Interpret and Implement Instructions

  Course Outcomes

  1. Follow written instructions and convert pictorial instructions into words.
  2. Carry out instruction in a number of ways.
  3. Identify and respond to the keywords in an instruction.
  4. Identify unclear instructions and illustrate how such instructions can be improved.

  
  

• Newcomers and the Workplace: Understanding Workplace Tasks Video Page
• Chapter 6 - Develop Analytical Perception

  Course Outcomes

  1. Divide whole concepts and objects into parts in accordance with specific goals.
  2. Combine parts into a whole concept or object according to specific needs.
  3. Link components to restructure a given concept or object.
  4. Conduct a structural versus operational analysis of a concept or object. 
  
  

  
  

• Analytical Skills Everyone Should Know Video Page
• 3 Ways To Master Analytical Thinking Without Breaking A Sweat Video Page
• Chapter 7 - HIV and Aids 

  Course Outcomes

  1. Understanding the effects of HIV/AIDS on the immune system.
  2. Knowing how HIV/AIDS is transmitted.
  3. Knowing what behaviour is safe and what behaviour carries the risk of HIV/AIDS transmission.
  4. Knowing what guidelines and assistance are available to support workers with HIV/AIDS and recognise own role in creating a caring work environment.
  5. Understanding the implications of the HIV/AIDS pandemic for society, the economy, a business sub-sector, an organisation and a specific workplace. 

  
  

• HIV and AIDS Explained Video Page
• Chapter 8 - Manage Personal Finances

  Course Outcomes

  1. Understand personal finance.
  2. Plan and prepare a personal budget.
  3. Operate a personal bank account.

• Manage Personal Finances by Sinethemba Tshabalala
• How To Set Up A Budget, Money Saving Tips For South Africans Video Page
• How To Manage Your Money (50/30/20 Rule) Video Page
• How To Pay Off Debt (Debt Snowball vs Debt Avalanche) Video Page
• How To STOP Living Paycheck to Paycheck Video Page
• How To Save Money On Grocery Shopping In South Africa Video Page
• The Richest Man in Babilon (Compulsory Reading) File
• Tests and Assignments

Module 4 - Introduction to Business

• Introduction to Business LG File
• Chapter 1 - Introduction to Entrepreneurship

  Course Outcomes

  1. Identify and describe the characteristics of a successful entrepreneur.
  2. Identify, assess, and improve learners.
  3. Individual entrepreneurial characteristics and
  4. Discuss business ethics and social responsibility.

  
  

• What is an entrepreneur? Video Page
• Chapter 2 - Introduction to Business Planning

  Course Outcomes

  1. Explain and discuss the purpose of a business plan. 
  2. Outline and analyse the components of a business plan. 
  3. Design and present a business plan relevant to the selected business idea.

• What is a Business Plan? Elements of Business Plan Video Page
• Chapter 3 - Select  Business Opportunities

  Course Outcomes

  1. Identify business ideas
  2. Eliminate inappropriate business ideas 
  3. Select viable business ideas.

• Opportunity Recognition Video Page
• Chapter 4 - Introduction to Customer Service
  

  Course Outcomes

  1. Explain the relationship between the business and the customer.
  2. Define and provide customer satisfaction.
  3. Demonstrate the ability to effectively handle problems that would lead to customer dissatisfaction.
  4. Display acceptable behaviour when interacting with customers.
  

  
  

• What is Customer Satisfaction? Video Page
• Key Principles of Customer Service Video Page
• Tests and Assignments
  

Module 5 - Basic Introduction to Computers

• Chapter 1 - Generic Computer Functions

  Course Outcomes

  1. Use the desktop of a Graphical User Interface (GUI)-based operating system.
  2. Use the features of a GUI Window.
  3. Use of the Help facility in a GUI environment.
  4. Use a pointing device in a GUI environment.

  
  

• What Are the Four Basic Functions of a Computer System? Video Page
• Chapter 2 - Keyboarding Skills

  Course Outcomes

  1. Develop keyboard techniques to key in alpha and numeric text, symbols, and special characters.
  2. Identify and remedy technique errors.
  3. Apply keyboard techniques and ergonomic practices to avoid overuse injuries.
  4. Produce sentences and paragraphs containing alpha and numeric text, symbols, and special characters.

  
  

• The Keyboard Video Page
• Chapter 3 - Operate a Personal Computer

  Course Outcomes

  1. Start up and shut down a personal computer system using standard and nonstandard methods.
  2. Change the configuration of a personal computer.
  3. Use personal computer operating system functions.
  4. Use operating system utilities.
  

  
  

  
  

• Operating A Computer Video Page
• Chapter 4 - Managing Files with Computer

  Course Outcomes

  1. Identify the different storage devices on a computer.
  2. Explain the concepts of files on a computer in a GUI environment.
  3. Locate files in a GUI environment.
  4. Work with computer files in a GUI environment.
  5. Protect computer files in a GUI environment.
  
  

• Tests and Assignments
  

Learner Log Book Submission

Final Integrative Summative Assessment