Quality assurance is becoming increasingly vital in ensuring that quality is maintained at every level of industry. Quality management constitutes the management of essential quality assurance processes and services which can be rendered in a variety of contexts, mainly production, manufacturing and services.
This Qualification is intended to develop the appropriate skills and knowledge required by a person who wishes to pursue a career as a Quality Manager. The function of such a person is to assist the Quality Specialist in the performance of those tasks and activities that would lead to the effective maintenance and improvement of a service delivery, manufacturing, production or construction processes.
Rationale:
This Qualification will meet the needs of the Quality Management Sector by providing training standards against which Quality Managers can be trained. This Qualification meets the needs of society by providing persons who are competent at improving productivity, efficiency and effectiveness of service, manufacturing, production or construction process.
The majority of the learners attempting this qualification are likely to be persons who have qualified as service, manufacturing, production or construction technicians and who, as a result of such experience, have been identified and selected as having the potential to assist in and or manage the quality assurance aspects of the service delivery, manufacturing, production or construction process.
This Qualification is entry level learning into Quality Management Systems. This Qualification and further work-place experience in quality assurance will provide the person access to further learning opportunities at NQF Level 6 in Quality Management Systems.
The following courses are covered in this qualification:
- Communication Literacy
- Introduction to Quality Management Systems
- Enhance Quality Management Practices
- Implement and Control Quality Management
- Enhance Quality Management Practices
- Implement and Control Quality Management
On achieving this qualification, the learner will be able to:
- Demonstrate an understanding of quality management system.
- Enhance a quality management system.
- Implement and control a quality management system.
To enter this qualification you will require the following:
- Stable Internet Connection
- Printer and Scanner
- Minimum of 3 hours per week for studying
- A quiet place where you can study
- Mathematical literacy at NQF Level 4.
- Communication at NQF Level 4.
- Senior Managers
- Process Developers
- Business Consultants
- Quality Assurance Officers
- Quality Managers
- Quality Specialists
- Project Managers
- Internal and External Auditors
- Policy Makers
- Quality Team Members
Future Performance Training