This Qualification is the second step in a learning pathway that underpins a career in the Labour Relations arena. A large number of the competencies developed in the Qualification are rooted in actual workplace practice and should lead to greater productivity resulting from the improved performance by the learner, due to the integration of the knowledge mastered with workplace practice.
The Certificate in Labour Relations Practice: NQF Level 5, is part of the learning pathway in Labour Relations, which starts with a National Certificate at NQF Level 4 and will end with a Qualification at NQF 7 so encouraging the notion of life-long learning.
With the advent of democratic government in South Africa in 1994, an entirely new approach to Labour Relations Practice in South Africa has emerged. There has been the establishment of new statutory structures with implications for every level of labour relations in the country. It is estimated that between ten and fifteen thousand persons will require some or all of the competencies contained in this Qualification.
The Qualification provides learners with a background in Labour Law. This will enable them to understand the South African Labour Relations field and will underpin their ability to use this learning in various business environments. The development of competence in this field will lead to better service delivery, company longevity, the promotion of wealth, and job creation. Application of the learning achieved in completing this Qualification will also assist employed and unemployed persons to enforce their labour rights, while at the same time enabling them to become aware of their obligations.
The following courses are covered in this qualification:
Effective Communication Skills
Screen and refer cases
Operate the case management process
Labour Law and Contracts Management
Commission for Conciliation, Mediation, and Arbitration
Regulations of the Labour Relations Act relating to Collective Agreements and Bargaining Councils
Analyze referred disputes and select appropriate resolution process
Compensation for Occupational Injury and Disease Act of 1993 (COIDA)
Understanding of the transformative elements of the Human Resource Development Legislation.
Conduct a pre-conciliation by telephone
To enter this qualification you will require the following:
- Grade 12
- NQF 4 Qualification or Equivalent
- Stable Internet Connection
- Printer and Scanner
- Minimum of 3 hours per week for studying
- A quiet place where you can study
You will complete the following assessments throughout your study:
- Online Quiz (Knowledge Questions)
- Ice Tasks (Formative Assessment)
- Assignments (Summative Assessment)
- Examination (Final Integrative Summative Assessment)